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Privacy Policy

MarkaSouq.com will manage personal data, including payment information, obtained from users or other sources. We are dedicated to privacy and advise users to read this policy carefully. By using our services, you consent to the collection and use of information in accordance with this policy.

Data Collection

We may gather and use the information below about you:

For Buyer:

  • Full name, email, mobile number, delivery address, and debit/credit card details (for online payments).
  • Information submitted during contests, campaigns, or feedback.
  • Information provided when reporting problems with the platform.
  • Access to location and mobile device information (including unique identifiers) if the mobile application is used.
  • Information about transactions and order processing.
  • Any additional information deemed essential for improving user experience.

There will be no storing, selling, sharing, renting, or leasing of any credit/debit card information or personally identifiable information to any third parties.

For Seller:

  • Personal and/or business information and documents may be required, including email, country, business details, contact details, pickup address, store details, bank details, and business documents.

Log Data

We may store information about your computer (IP address, operating system, browser type) and general internet usage to enhance platform usability.

Cookies

Cookies are small data files used as anonymous unique identifiers, downloaded to your computer's hard drive. They are used to gather data and enhance user experience. You will be informed when cookies are delivered and can accept or reject them. Please note that rejecting cookies might limit website features.

Service Providers

We may employ third-party companies and individuals:

  • To provide the Service on our behalf
  • To perform service-related tasks

These third parties may access Personal and/or Business Information but are required to keep it private and not use or reveal it for other reasons.

Security

We take measures to ensure information security, including technical, administrative, and physical safeguards against unauthorized access, alteration, disclosure, or destruction. We use encryption technology, on-host, and external firewall technologies. Access to information is restricted to authorized personnel. We advise users to protect their passwords and devices. Please note that internet-based information transfer is not entirely secure and any transfer is done at your own risk.

Links to Other Websites

MarkaSouq.com may contain links to third-party websites, which have their own rules for data collection and use. We advise users to review the privacy policies of these external websites, as MarkaSouq has no control or responsibility over their content or practices.

Children's Privacy

MarkaSouq does not offer services to children under the UAE's legal age and purposefully does not collect personally identifying data from users under 18. We commit to removing any such information if discovered and encourage parents/guardians to report such instances.

Changes to this Privacy Policy

MarkaSouq reserves the right to update, modify, or replace policy clauses at any time. We advise users to frequently review this web page for updates.

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