Privacy Policy
MarkaSouq.com is committed to protecting the privacy and security of personal data, including payment-related information, collected from users through our platform or other lawful sources. We encourage all users to read this Privacy Policy carefully. By accessing or using our services, you consent to the collection, use, and handling of your information in accordance with this policy.
Data Collection
We may collect and use the following information:
For Buyers
- • Full name, email address, mobile number, delivery address, and debit/credit card details (for online payments).
- • Information submitted through contests, promotional campaigns, surveys, or feedback forms.
- • Information provided when reporting issues or contacting customer support.
- • Location data and mobile device information (including unique device identifiers) when using the MarkaSouq mobile application.
- • Transaction details, order history, and payment status.
- • Any additional information reasonably required to improve user experience and platform performance.
Note: MarkaSouq does not store, sell, share, rent, or lease any credit/debit card details or personally identifiable payment information to third parties.
For Sellers
- • Personal and/or business information and documentation, including but not limited to:
- • Email address and country of operation
- • Business registration details
- • Contact information and pickup address
- • Store information
- • Bank account details
- • Required legal or commercial documents
Log Data
We may collect log data such as your IP address, browser type, operating system, and general internet usage patterns. This information is used to analyze trends, improve platform functionality, and enhance user experience.
Cookies
Cookies are small data files used as anonymous unique identifiers and stored on your device. MarkaSouq uses cookies to collect information and improve user experience. You will be notified when cookies are being used and can choose to accept or reject them. Please note that disabling cookies may limit access to certain features of the website.
Service Providers
MarkaSouq may engage trusted third-party companies or individuals to:
- • Provide services on our behalf
- • Perform service-related or operational tasks
These service providers may have access to personal or business information only to perform their assigned functions and are contractually obligated to maintain confidentiality and not use the data for any other purpose.
Security
We implement appropriate technical, administrative, and physical safeguards to protect personal and business information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption technologies, internal and external firewalls, and restricted access to authorized personnel only. While we strive to protect your data, please be aware that no method of transmission over the internet is entirely secure. Any data transmission is done at your own risk. Users are responsible for safeguarding their account credentials and devices.
Links to Other Websites
MarkaSouq.com may contain links to third-party websites. These external sites operate under their own privacy policies, and MarkaSouq has no control over or responsibility for their content, practices, or data handling. We recommend reviewing their privacy policies before providing any personal information.
Children’s Privacy
MarkaSouq does not knowingly provide services to individuals under the legal age as defined by applicable laws and does not intentionally collect personally identifiable information from users under 18 years of age. If such information is discovered, we will promptly remove it. Parents or guardians are encouraged to contact us if they believe their child has provided personal data.
Changes to This Privacy Policy
MarkaSouq reserves the right to update, modify, or replace this Privacy Policy at any time. Any changes will be posted on this page, and users are encouraged to review it periodically to stay informed.